Refund policy

All floral arrangements are made with fresh, perishable materials. Because of this, all sales are final, and we do not accept returns.

At Hana Studio, we take great care to ensure every arrangement meets our quality and design standards.
If your order arrives damaged, incorrect, or significantly compromised, please contact us within 24 hours of deliverywith clear photos of the issue.

Upon review, we may offer one of the following at our discretion:

  • A replacement arrangement

  • A partial or full store credit

  • A partial refund